Benefits of Online Portals for Owners and Tenants in Indianapolis

Benefits of Online Portals for Owners and Tenants in Indianapolis

Are you using technology to your business advantage? Without technology enhancing your property business, you'll lag behind the competition.

A tenant portal is a surefire way to get the most out of tech.

To further convince you, we've collected the top benefits you'll gain by using a portal in your business. Keep reading to read about the things you'll miss out on if you ignore the power of online portals!

Increase Tenant Self-Sufficiency

With a property portal, your tenants have access to FAQs and other vital information. This lets them answer their own questions before they send an email to you. This can cut down on busy work for both sides and can even help to improve tenant relations.

Plus, tenants will appreciate the fact that they have resources available to them, instead of needing to constantly find their landlord for clarification.

Better Rent Collection Options

As a real estate investor, your main source of income is likely coming from rent collection. When rent payments take a long time to process, your budget can suffer.

An online portal gives both you and your tenants a way to interact with rent in a simple and easy-to-find way.

Your tenants have a quick way to pay through the system. They'll see when the due date is and what exact amount is required.

You'll get to see which tenants have paid and which have yet to pay. You can even set up the portal to automatically record this information so it's easier to find later on.

Easier Communication

Managing a property takes a lot of time and effort. Sometimes communication can suffer if you're busy with other tasks. The problem is that communication plays a key role in keeping your tenants content.

With a portal, you can improve communication. Tenants can send questions, request property maintenance, or file a complaint through the portal.

Instead of manning a telephone, email, cell phone, and more, you can check the portal for these messages. It helps keep communication streamlined and consistent for everyone involved.

Lower Your Workload

Being a property owner can be a rewarding job, but it's also stressful at times. With all of the benefits you gain from a tenant portal, you'll soon find that your overall workload decreases.

This gives you more time to focus on the crucial tasks for the day. It allows you time to breathe so you can present a friendly and open demeanor whenever you communicate with tenants face-to-face.

All of these things work together to create a better working environment and a more successful property business!

Implement a Tenant Portal Today

With a tenant portal, you'll gain the benefits of better rent collection and communication. You'll also lessen the amount of work you do every day. Don't skip out on this useful tool that can help you achieve your business goals!

Thanks to our connections with a larger franchise, PMI Midwest has the resources to help make your property management a breeze. We can help with software, maintenance, tenant screening, and even bookkeeping. Get in contact with us and we'll set you up with one of our experts right away!